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1.- Who are we?
This website is a store run by Càritas Diocesana de Mallorca (hereinafter "KOLUTÉ") dedicated to the sale of clothes and accessories made in a training and production workshop for immigrants where they find a space for training in industrial clothing .
This website is the property of Càritas Diocesana de Mallorca with CIF number R-0700067-B and with registered address in Mallorca, C / Seminari, no. 4 Postal code 07001 of Palma de Mallorca, Illes Balears
Contact details: Tel: 971 710 135 Mail: info@kolute.org
2.- Information and consent
By accepting this Privacy Policy, the user (hereinafter, the "User" or the "Users") is informed and provided their free, informed, specific and unequivocal consent so that the personal data that they provide through the web page located in the URL [https://www.kolute.org] (hereinafter, the "Website") will be treated by KOLUTÉ, as well as the data derived from its navigation and those others Data that can be provided in the future.
The User must read this Privacy Policy carefully, which has been drafted in a clear and simple way, to facilitate its understanding, and the User can determine, in a free and voluntary way, if he wishes to provide his personal information to KOLUTÉ.
3.- Obligation to provide data
The data requested in the forms of the Web are general, obligatory (unless in the required field specified otherwise) to meet the purposes for which they are being collected. Therefore, if they are not provided or are not provided correctly, they will not be able to attend to them, notwithstanding that they can freely view the content of the Website.
4.- What purpose will KOLUTÉ use the data of the User?
The personal data provided through the Website will be treated by KOLUTÉ in accordance with the following purposes:
1.Dates facilitated to formalize a purchase:
• Manage, process, send and track purchases made.
• Contact the User to finalize the order if he has saved his shopping cart or has stored products in his shopping cart without finalizing the payment process.
• Carry out quality and satisfaction surveys.
• Send personalized commercial communications to the User about products and services of KOLUTÉ or Càrites Diocesana, by electronic and / or conventional means, unless the User opposes by checking the box enabled for this purpose in the Website.
• Send commercial communications to the User, by electronic and conventional means, on products and services.
• Make an analysis of the use of the Website and verify the user's preferences and behaviors in order to improve communication with Users of the Website. 2.Data facilitated for sending Newsletter:
• Manage subscription and / or termination of the Newsletter.
• Send commercial communications to the User by electronic means about products and services of KOLUTÉ or of Diocesan Caritas.
• Develop a commercial profile, using third-party sources to offer the user products and services in accordance with their interests, if the User authorizes it by checking the box enabled for this purpose.
• Make an analysis of the use of the Website and verify the user's preferences and behaviors in order to improve communication with Users of the Website.
5.- What data of the User will deal with KOLUTÉ?
KOLUTÉ will handle the following categories of User data:
1.To formalize a purchase:
• Identifying information: name, surname and ID.
• Contact details: email address, telephone number and postal address.
• Transaction data of goods and services in KOLUTÉ: products and services acquired or on which the User shows interest.
• Financial and economic data: credit card.
• Navigation data.
2.Data facilitated through contact forms:
• Identifying information: name and surnames.
• Contact details: email address, telephone number.
• Other data: data provided by the Users themselves in the open fields of the forms provided in the Website.
• Navigation data.
3.Data facilitated for the sending of Newsletter:
• Identifying information: name and surnames.
• Contact details: email address.
• Navigation data.
4. Data provided to obtain discounts or to participate in promotions:
• Identifying information: name and surnames.
• Contact details: email address, telephone number and postal address.
• Transaction data of goods and services in KOLUTÉ: products and services acquired or on which the User shows interest.
• Navigation data.
In the event that the User facilitates third party data, it expresses its consent and undertakes to transfer the information contained in the Privacy Policy, exempting KOLUTÉ from any liability in this regard. However, KOLUTÉ may carry out periodic verifications to verify this fact, adopting due diligence measures that correspond, in accordance with the data protection regulations.
6.- What is the legitimization of the treatment of the User's data by KOLUTÉ?
The legitimization of the treatment of your personal data, will be the following:
1.-Data facilitated to formalize a purchase:
• Execution of the contract, to manage, process, send, track the purchases made and contact the User to finalize the order if he has saved his shopping cart or has stored products in his shopping cart without finalizing the process of payment
• Legitimate interest, to conduct surveys of quality and satisfaction and, for the sending of customized commercial communications, by electronic and / or conventional means, about products and services of KOLUTÉ.
• Consent for the sending of commercial communications by electronic and conventional means, on products and services of third entities, be it Caritas Diocesana to which KOLUTÉ belongs or other collaborating companies.
• Consent, to develop a commercial profile, using third party sources to offer the user products and services in accordance with their interests.
2.- Data provided through out-of-stock products forms:
• Consent, to inform the Users of the availability of products on which they were interested and that were out of stock.
• Consent for the sending of commercial communications by electronic and conventional means, on products and services of third entities, be it Caritas Diocesana to which KOLUTÉ belongs or other collaborating companies.
• Consent, to develop a commercial profile, using third party sources to offer the user products and services in accordance with their interests.
3.-Data provided through contact forms:
• Consent, to manage, process and respond to requests, requests, incidents or consultations of the User.
• Consent for the sending of commercial communications by electronic and conventional means, on products and services of third entities, be it Caritas Diocesana to which KOLUTÉ belongs or other collaborating companies.
• Consent, to develop a commercial profile, using third party sources to offer the user products and services in accordance with their interests.
4.-Data provided to obtain discounts or to participate in promotions:
• Consent, to manage the promotion and make the discount or promotion effective.
• Consent for the sending of commercial communications by electronic and conventional means, on products and services of third entities, be it Caritas Diocesana to which KOLUTÉ belongs or other collaborating companies.
• Consent, to develop a commercial profile, using third party sources to offer the user products and services in accordance with their interests.
The consent obtained for the aforementioned purposes are independent so that the User may revoke only one of them without affecting others.
To revoke this consent, the User may contact KOLUTÉ through info@kolute.org
7.- Which recipients will be shared with the User?
The User's data may be communicated to:
The Public Administrations in the cases provided for in the law.
Cáritas Diocesana de Mallorca based on the legitimate interest conferred by the data protection regulations, for administrative purposes.
8.- International data transfers
The User is informed that KOLUTÉ has contracted the services of Google, Dropbox, Mailchimp whose servers are hosted in the US, which implies an international transfer of data. However, international data transfers are regularized since the aforementioned entities are adhering to the Privacy Shield Protocol.
The host on which the web is hosted is hosted in Spanish territory.
9.- Conservation of data
User data will be preserved during the following periods:
Data facilitated to formalize a purchase:
• The data provided to manage, process, send and track purchases made will be maintained during the contractual relationship and, once it has been completed, during the prescription period of the legal actions that may be derived from it.
• Data provided through contact forms will be preserved during the period necessary to process and respond to your application and, once it has been completed, during the prescription period of the legal actions derived from the mentioned sol · legality
• Data provided for the sending of Newsletter, will be preserved while the User does not revoke the consent given for this purpose.
• Data provided to obtain discounts or to participate in promotions, will be preserved until the end of the promotion and, once it has been completed, during the period of prescription of the legal actions that may derive from it.
• Data used to send commercial communications, will be treated until the User is opposed or refrained from their consent.
10.- Commercial and promotional communications
One of the purposes for which KOLUTÉ treats the personal data provided by the Users is to send them commercial communications with information related to products, services, promotions, offers, events or news relevant to Users.
In the event that the User wishes to stop receiving commercial or promotional communications from KOLUTÉ, he may request the cancellation of the service by sending an email to the following email address: info@kolute.org
11.- Responsibility of the User
The User:
• Ensures that you are older than sixteen (16) years old and that the data provided by KOLUTÉ are true, accurate, complete and up to date. For these purposes, the User responds to the truthfulness of all the data that he communicates and will keep the information provided conveniently updated in such a way that it responds to his actual situation.
• Guarantees that you have informed the third parties of which you provide your data, in case of doing so, of the aspects contained in this document. Likewise, it guarantees that you have obtained your authorization to provide your information to KOLUTÉ for the purposes indicated.
• You will be responsible for the false or inaccurate information that you provide through the Website and of the direct or indirect damages that this causes to KOLUTÉ or to third parties.
12.- Exercise of rights
The User may send a letter to KOLUTÉ, at the address indicated in the heading of this Policy, or by email at info@kolute.org, enclosing a photocopy of his or her document. Identity, at any time and for free, to:
• Revoke the consent granted.
• Obtain confirmation as to whether KOLUTÉ is treating personal information that is related to the User or not.
• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request the deletion of your data when, among other reasons, the data are no longer necessary for the purposes that were collected.
• Obtain KOLUTÉ the limitation of the processing of the data when one of the conditions provided in the data protection regulations is met.
• Request the portability of the data provided by the User in those cases provided in the regulations.
• To file a complaint regarding the protection of your personal data before the Spanish Data Protection Agency at Jorge Juan, 6, 28001 - Madrid, when the interested party considers that KOLUTÉ has violated the rights that it has are recognized by the regulations applicable in data protection.
13.- Security measures
KOLUTÉ will treat the User's data at all times in an absolutely confidential way and guarding the mandatory secrecy regarding them, in accordance with the provisions of the regulations of application, adopting for this purpose the necessary technical and organizational measures that guarantee the security of their data and avoid their alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed.
14.- Changes
KOLUTÉ reserves the right to review its Privacy Policy at the time it deems appropriate, in which case it will be communicated to the Users. For this reason, we ask that you regularly verify this privacy statement to read the latest version of KOLUTÉ's Privacy Policy.
15.- Acceptance and Consent
The User declares that he has been informed of the conditions regarding personal data protection, accepting and authorizing the automated processing thereof by KOLUTÉ, in the manner and for the purposes indicated in this Privacy Policy.
